Refund policy

30-Day Money-Back Guarantee

If you are not completely happy with your order, email us within 30 days of delivery and we will refund you. In most cases you will not need to send anything back.

How to request a refund

Email [support@mylunore.com] with your order number and a short note about what went wrong. We reply within [1 business day].

Once approved, your refund is issued to your original payment method within 14 days. Depending on your bank it usually appears within 5–10 business days.